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Free Shipping on orders $25 and up!*
*Free shipping only available in US

Frequently Asked Questions

When will my Orapup arrive?

We want you to enjoy your items as soon as possible, so we strive to ship your order within 1 business day.

Once it leaves our warehouse, it takes 3-7 days to arrive in the US. If you are outside the US it will take roughly 2-4 weeks. A few far away locations may take up to 6 weeks to arrive.

Do you ship to my Country? How much does shipping cost?

We ship all over the world. Shipping will be calculated once you add your address to the order page. Shipping in the US is FREE on packages over $33.

How do I buy more Lickies?

Click here to purchase more Lickies.

How many uses are in a Lickies bottle?

The Orapup Lickies 2 ounce bottle is approximately 20 uses. The Orapup 5.3 ounce bottle is approximately 60 uses.

Can I order by phone?

Yes. Call 1-888-841-5286 (in the US) to speak with a customer service representative and order your Orapup and Lickies today.

How often should I use the Orapup?

For optimal results we recommend that Orapup be used daily. Use Orapup with Lickies to decrease bad dog breath, promote good oral health and give your dog a treat they will love.

How do you clean the Orapup?

Cleaning the Orapup is easy; simply rinse the Orapup with warm water after each use. For a more thorough cleaning you can wash the Orapup in the dishwasher. We recommend only putting the Orapup on the top rack and do not use heated drying.

Where are Lickies made?

Lickies are proudly made in the USA.

What flavors of Orapup Lickies are available?

Orapup Lickies comes in 4 different flavors: Beef & Bacon, Chicken, Cinnamon Chicken, and Cherry Chicken. All Lickies are fortified for oral health and some have additional benefits for skin & coat or joint health. Click here to order.

Can an Orapup be used on more than one dog?

While it's possible to use the Orapup for multiple dogs, we recommend that you have an Orapup for each of them. It would be like sharing your toothbrush. In addition, your Orapup will last longer if each of your dogs has their own.

How long does my Orapup last?

If used daily the Orapup will last up to 90 days. We recommend that you replace Orapup on a regular basis as you would your own toothbrush to reduce bacteria build-up.

What colors are available?

Sapphire Blue, Hot Pink, Lime Green, and Midnight Black.

How do I pick my colors?

Our basic starter pack includes a green Orapup. If you upgrade to the “Orapup Double Pack” package you can select your colors.

How do I cancel my order?

If you would like to cancel your order please contact customer service at support@orabrush.com.

What are the ingredients in Orapup Lickies?

Ingredients in Lickies Oral Health - Beef and Bacon:
Brown rice syrup, natural beef and bacon flavor, grapefruit seed extract, grape seed extract, peptizyme, papain, sodium benzoate, potassium sorbate.

Ingredients in Lickies Oral Health - Chicken:
Brown rice syrup, natural chicken flavor, grapefruit seed extract, grape seed extract, peptizyme, papain, sodium benzoate, potassium sorbate.

Ingredients in Lickies Skin and Coat:
Glycerin, Spray Dried Chicken Liver, Brewers Dried Yeast, Safflower Oil, Coconut Oil, Soy Lecithin, Sorbic Acid (preservative), Glucono-delta-lactone, Ginger Powder, Cinnamon, Ascorbic Acid (preservative), Sodium Acid Pyrophosphate, Dried Bacillus coagulans Fermentation Product, Sodium Copper Chlorophyllin (color), Mixed Tocopherols (preservative), Vitamin E Supplement, Grape Seed Extract, Citric Acid (preservative), Rosemary Extract, Vitamin A Palmitate.

Ingredients in the Lickies Joint Health:
Glycerin, Brewers Dried Yeast, Cherry, Safflower Oil, Hydrolyzed Pork Collagen, Glucosamine Hydrochloride, Coconut Oil, Soy Lecithin, Spray Dried Chicken Liver, Sorbic Acid (preservative), Glucono-delta-lactone, Ginger Powder, Cinnamon, Ascorbic Acid (preservative), Sodium Acid Pyrophosphate, Dried Bacillus coagulans Fermentation Product, Sodium Copper Chlorophyllin (color), Mixed Tocopherols (preservative), Grape Seed Extract, Citric Acid (preservative), Rosemary Extract.

Are the beef and bacon or chicken flavors natural or artificial?

All Orapup flavors are made from natural flavoring.

Are Lickies Gluten free, MSG free, Vegetarian, Vegan?

Gluten Free: Yes. MSG Free: Yes. Vegetarian: No. Vegan: No.

Are any Orapup products tested on animals?

No. We do not do any animal testing, nor use animal by-products in our Lickies.

Is Orapup BPA Free?

Yes, the Orapup is BPA free. The Lickies bottles are BPA free as well.

Is Orapup recyclable?

Yes. The Orapup and the Lickies bottles are recyclable.

Will I be able to purchase Orapup from my pet store?

We hope to be available in pet stores soon – but you can always order Orapup or Lickies refills from our website. Click here to order more.

Can I use Orapup for my Cat?

Orapup and Lickies were designed for dogs. However, we have pet parents who use Orapup with their cats.